Insurance Terms & Conditions

Insurance Terms & Conditions

  • The Instant Fit Insurance only applies to incorrect measurements. Replacement products will be made according to the same specifications as the original order, except for the relevant sizing issue. 
  • The Instant Fit Insurance does not cover remakes due to product incompatibility or unsuitability, including (but not limited to) the following. 1) Bead depth outside of 18–30mm. (The product is designed for use within this range only.) 2) Square or non-standard beading. (The product is not suitable for square bead designs.) 3) Insufficient clearance. (At least 25mm of clearance is required for proper installation. Orders with less than this clearance are not eligible).
  • If the new measurements result in a higher price than the original order, you will be charged the price difference. However, if the new measurements are priced lower than what you originally paid, no refund will be issued for the difference. 
  • Your new measurements must be at least 10mm narrower/wider or 10mm shorter/taller than your original order. 
  • If the new measurements are smaller than the original, we will attempt to amend the item rather than creating a new one, whenever possible. 
  • The price used for the Instant Fit Insurance will be the one listed on our website when you placed your original order. We cannot honor any previous sale prices or apply discount codes to the Instant Fit Insurance. 
  • To activate the Instant Fit Insurance, the original order must be returned in its original packaging before the replacement item is shipped. If the packaging is damaged, we reserve the right to cancel the Instant Fit Insurance and halt production of your replacement items. If you’ve paid for the Instant Fit Insurance, no refunds will be issued. 
  • When activating the Instant Fit Insurance, you are responsible for any applicable delivery charges. A new delivery charge of £19.99 will apply for all replacement orders processed under the Instant Fit Insurance.
  • To activate the Instant Fit Insurance, you must notify us with the correct measurements within 10 working days of receiving your original order. 
  • When activating the Instant Fit Insurance, you are responsible for any applicable delivery charges. 
  • The Instant Fit Insurance covers only one remake per item, provided it was selected at the time of purchase. Subsequent orders will not be eligible if the Instant Fit Insurance was not selected at the point of sale. 
  • If the item is out of stock when you place your Instant Fit Insurance order, we can either refund the Instant Fit Insurance payment or you may wait for the stock to arrive.
  • The original item will not be refunded.